According to Seth Godin, the biggest mistake marketers are making today is “Thinking that their job is to spend money to get attention.” In our new economy of trust, connection, and relevance, marketing strategies need to reflect a deep understanding of customer value. The classic, persona-based form of marketing isn’t designed to achieve that outcome.
There’s a framework to help marketers become more relevant: Jobs to be Done. It’s designed and proven to give tremendous insight into the true value you provide to your customers. Knowing what your customers need your product or service to do means you know how to help them achieve their goals. Join us to learn about the Jobs-to-be-Done mindset, see how it worked for others, and walk away with a fresh way to be truly relevant to your customers.